Return Policy

Exchange & Store Credit Policy

At Trace & Jess, we want you to love every piece you take home. If something isn't quite right, we're here to help!

Exchanges due to defects:

If your items have a flaw, you have 3 days from the date of purchase to bring it back for an exchange. Please ensure the original tags are attached and the item has not been worn or washed.

General Exchanges & Store Credit:

You may exchange an item or receive store credit within 15 days of purchase, as long as the item is unworn, unwashed and has all original tags attached.

Final Sale Items:

All sale items are final sale and cannot be exchanged or returned for store credit.

Thank you for supporting our boutique!

Xo, Trace & Jess